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Refund Policy

Returns

All products purchased on www.renoraudio.co.in must be notified of a return within 7 days of the delivery date. To be eligible for a return, your item must be placed in the original packaging accompanied with the receipt or proof of purchase.

Please call us at +91 9137990735 or email your request along with the order number to support@renoraudio.co.in  and ship the product to: PAP R194-197, MIDC Area Rd, Sector 8, MIDC Industrial Area, Rabale, Navi Mumbai, Maharashtra 400701

After receiving the product our testing team will verify, approve and process the refund.

Refund method

After receiving the product, we will inspect it and notify you. We will also communicate the status of your refund after the inspection. After approval, we will initiate a refund to your credit card (or original method of payment).

We will refund the amount within 7 working days to the original method of payment 

If partial product or product with tampered packaging is returned, then the refund will not be processed. All accessories and items that you received along with the product should be returned together.

Cancellation Policy

To be cancel your order, please e-mail us at support@renoraudio.co.in  or call us on

+91 9137990735. You can only cancel the order before the order has been dispatched. Cancellation requests received after the order has been dispatched will be dealt on a case by case basis.